so i went to globlines' website to check out their new dsl rates since for what i am paying zpdee, i can get twice the speed with globe dsl PLUS A FREE LANDLINE. a lot of questions like, is it available in my area, does the rate go up after the lock up period, were NOT in their website. i looked for a customer hotline but they do not entertain inquiries so my only choice was to inquire at the nearest globelines outlet, in cyberzone in megamall.
after my dialysis session, i went directly there. there was a lot of people waiting in line. i asked the guard if i had to take a number to talk to someone, since, after all, i was only making an inquiry. he said i still had to take a number. so i took a number and noticed that there were 12 ppl yet to be served before my number came up. so i stepped out and went to an outlet of cdrking nearby to buy something.
when i came back, i was surprised to see that only 2 out of the 12 ppl were finished. that was 15 minutes ago! so i sat there waiting for my turn. before i knew it, an hour had passed and only 4 ppl had been accommodated. eh papano naman, sa pila sa customer care, the applicants are all busy filling out their applications on the spot and while they are taking their sweet time to do that, time is a-wasting and the sales rep wont call the next one. this is a huge time waster. if they only entertained inquiries over the phone, ppl like me wouldnt be wasting their time.
after an hour and 15 minutes, my turn finally came up. the sales rep managed to answer all my questions and handed me the application form, which i was to fill out IF I WAS INTERESTED. so the only thing left was to wait for the grid to pop up on his computer to see if the dsl service was available in my area.
wouldnt you know it, my subdivision is not in their area of coverage. white plains and greenmeadows were available, but NOT corinthian gardens. this trip to globelines was a total waste of time. if they memorized the areas where their service was available, we wouldnt have had to wait until they accessed their computer. napakasimple naman nung tanong e. if they knew their area, sana alam nila yun.
so i was hungry and pissed off. i left building b of megamall, got in my car, and told the driver to take me to building a. when we got in the middle of the 2 buildings, the road was blocked and we were not allowed to take a left to go straight to building a. they wanted us to take the long way round, go to edsa, then go way past megamall and turn right at ADB, then pass by podium into julia vargas BEFORE we get to building a. what a friggin' waste of gas! the place where i want to go is RIGHT in front of me, but they want me to go all the way around. it's no wonder why a lot of ppl would rather just stay home!